Turn WhatsApp & Instagram chats into sales on autopilot

Automate replies, qualify leads, book appointments and run follow-ups. We set everything up for you.

A 37-second ChatLaunch product film with demo data. The problem: leads message you, then they wait. Replies come too late, follow-ups slip through and leads are scattered across Excel sheets and personal phones. The solution: one WhatsApp CRM for every lead. Reply instantly, 24×7, from a shared inbox. Qualify and book inside the chat with chatbot flows. Follow up on autopilot with campaigns and retargeting. Track every lead in one pipeline. Automate the busywork with drag-and-drop automation. Level up: replying one by one becomes instant replies, missed responses become automatic follow-ups, Excel sheets become one CRM, and sales are no longer limited by team availability. Who it’s for: real estate, clinics and wellness, coaches and consultants, e-commerce and D2C, manufacturing and B2B, services and agencies, education and training, and many more.

The problem

Leads message you. Then they wait.

It’s not for lack of effort. When every chat is handled by hand, replies slow down, follow-ups slip and leads go quiet.

  • 01Response time

    Replies come too late

    • Leads message you, but replies go out hours later.
    • Instagram DMs pile up and go unanswered.
    • Customers keep asking the same questions.
  • 02Follow-up

    Follow-ups slip through

    • Follow-ups depend on memory, or happen at random.
    • Interested leads go quiet before anyone checks in.
    • Growth is capped by how fast your team can type.
  • 03Lead tracking

    Leads are scattered

    • Lead details live in Excel sheets and personal phones.
    • You pay for ads but can’t see which ones bring sales.
    • No single view of where each lead stands.

Old way vs new way

Old way

Manual method

  • Replying to every chat one by one
  • Missed or delayed responses
  • Leads scattered across Excel sheets
  • Sales limited by team availability
New way

With ChatLaunch

  • Instant replies, 24×7
  • Follow-ups that run automatically
  • One WhatsApp CRM for every lead
  • Automation that keeps working after hours

Same leads. Same budget. Completely different results.

Solutions

From first reply to final sale

Reply, book, follow up, track and automate, all on WhatsApp and Instagram.

01 / 05

Reply and qualify in seconds

  1. The problemIt’s 9:41 PM. Priya asks about a 2BHK, and nobody is at the desk.
  2. The fixChatLaunch replies in seconds and asks the right questions.
  3. Next levelShe’s tagged as a hot lead and assigned to Rahul before he’s back.
  • Instant replies
  • Smart questions
  • Auto-assign

Example workflow

02 / 05

Book visits inside the chat

  1. The problemFixing one visit takes message after message, and the slot still slips away.
  2. The fixPriya taps a free slot inside WhatsApp. No calls, no waiting.
  3. Next levelThe visit is confirmed, and the reminder goes out on its own.
  • Tap to book
  • Instant confirmation
  • Auto reminders

Example workflow

03 / 05

Follow up on autopilot

  1. The problemInterested leads go quiet before anyone checks in.
  2. The fixCampaigns and drip messages follow up on schedule, so nobody has to remember.
  3. Next levelPriya replies, and the conversation is alive again.
  • Bulk campaigns
  • Scheduled sends
  • Drip sequences (Scale Up plan)

Example workflow

04 / 05

Every lead in one pipeline

  1. The problemLead details live in Excel sheets and personal phones.
  2. The fixEvery lead lands in one pipeline, with tags and an owner.
  3. Next levelYou can see where each deal stands, all the way to won.
  • Custom stages
  • Tags & owners
  • Sheets sync

Example workflow

05 / 05

Orders and updates, automated

  1. The problemYour team types the same order and payment updates all day.
  2. The fixEach step of an order triggers its own WhatsApp message.
  3. Next levelCustomers stay informed, and your team gets back to selling.
  • Order updates
  • Payment reminders
  • Review requests (Scale Up plan)

Example workflow

How it works

We set it up for you. You start closing.

No tech team needed. We do the setup, then stay with you after launch.

  1. Step 1: Map your sales flow

    One demo call. We learn exactly how you sell.

    • Lead sources
    • Top questions
    • Follow-ups
  2. Step 2: Connect & build

    We connect WhatsApp and Instagram, then build it all.

    • Chatbots
    • Campaigns
    • CRM stages
  3. Step 3: Go live & improve

    We launch and stay with you as you grow.

    • Monitoring
    • Priority support
    • Improvements

CONNECTED CONVERSATIONS

Every conversation.
A clear next step.

WhatsApp at the heart. Your team, tools and customer journey beautifully in sync.

Find your workflow
Powered by conversationIllustrative workflow

THE CHALLENGEDMs pile up and go unanswered.

WITH CHATLAUNCHBring enquiries into one shared inbox.

MT
Meera ThomasWhatsApp conversation
EXAMPLE CUSTOMER CONVERSATION
Hi! Can you help with a modular kitchen?10:24 AM
Of course. Tell us a little about your home.10:24 AM
Capture · with ChatLaunch
Every reply moves things forward
THE RESULT FOR YOUR TEAM

Enquiry captured

Instagram enquiry added to your shared inbox.

Integrations

Connect. Automate. Grow.

Connect the apps you already use to capture leads, keep customers updated and take repetitive work off your team’s hands.

12 tools
  • WhatsApp

    Conversations in one inbox

  • Instagram

    Automate DM replies

  • Google Sheets

    Save customer details

  • Zoho CRM

    Sync leads to your CRM

  • Google Forms

    Turn responses into leads

  • Facebook Lead Ads

    Capture ad enquiries

  • Shopify

    Send order updates

  • Stripe

    Share checkout links

  • Razorpay

    Collect WhatsApp payments

  • Zapier

    Send messages from Zaps

  • Make

    Trigger flows from CRM updates

  • n8n

    Add messaging to workflows

App integrations on Scale Up. Setup varies by tool.

Connect my tools (opens in a new tab)

Use cases

Customers message first? This is built for you.

And many more:See if it works for you (Chat with us on WhatsApp, opens in a new tab)

Real Estate & Channel Partners

  1. Enquiry

  2. Budget & location

  3. Site-visit booking

  4. Reminder

Example flow, not a case study

Serious buyers on your calendar

Clinics, Hospitals & Wellness Brands

  1. Appointment request

  2. Slot booking

  3. Reminder

  4. Feedback request

Example flow, not a case study

Fewer calls at the front desk

Coaches, Consultants & Trainers

  1. Ad lead

  2. Qualify

  3. Discovery-call booking

  4. Drip nurture

Example flow, not a case study

Qualified leads, no chasing

E-commerce & D2C Brands

  1. Product question

  2. Order confirmation

  3. Delivery updates

  4. Review request

Example flow, not a case study

Answers before, updates after

Manufacturers & B2B Traders

  1. Enquiry

  2. Catalogue

  3. Quote request

  4. Follow-up

Example flow, not a case study

Quotes reach the right person

Service Businesses & Agencies

  1. Enquiry

  2. Qualify

  3. Call booking

  4. Follow-up

Example flow, not a case study

Enquiries booked into calls

Education & Training Institutes

  1. Course enquiry

  2. Brochure

  3. Counselling call

  4. Admission reminders

Example flow, not a case study

Students reminded through to admission

Pricing

Simple pricing that makes sense

Zero setup fees. Implementation included.

Billing period

Save up to 18% with 12-month billing

Start Up

Perfect for small teams starting automation

₹1,999per month

Billed for 12 months

Save 17% compared with 6-month billing

₹2,399per month

Billed for 6 months

Includes

  • WhatsApp API setup with Meta
  • 2 basic chatbot flowsAutomated responses to common questions
  • Broadcast campaigns (bulk messages)Send messages to multiple contacts at once
  • 2 user access
  • Google Sheet integrationSync data with Google Sheets automatically
  • Website WhatsApp widget setupAdd WhatsApp chat to your website
  • WhatsApp priority group support
  • Implementation & execution included

Recommended

Scale Up

Built for growing teams & higher lead volume

₹2,299per month

Billed for 12 months

Save 18% compared with 6-month billing

₹2,799per month

Billed for 6 months

Everything in Start Up

Plus

  • Drip sequences for lead nurturingSmart follow-ups without manual work – automatically warm up leads over time
  • 3 user access
  • Setup of 2 bulk campaigns
  • App integrationsConnect with CRMs, payment gateways, and more
  • Google Sheets + Google Reviews automationAuto-collect and manage reviews

Not sure which plan? Book a free demo (opens in a new tab)

  • Official WhatsApp Business API
  • Implementation included
  • Priority WhatsApp support

Free demo

Stop losing leads you already paid for.

See live automations for your business in a free demo, right on WhatsApp.

Zero setup feesImplementation included