WhatsApp & Instagram automation

Turn WhatsApp & Instagram chats into sales on autopilot

Automate replies, qualify leads, book appointments and run follow-ups. We set everything up for you.

What every ChatLaunch plan includes

  • Official WhatsApp Business APISet up with Meta for your number
  • Setup & implementation includedWe configure it and run it with you
  • Zero setup feesNo one-time setup charge
  • Priority WhatsApp supportHelp in a priority WhatsApp group

The problem

Leads message you. Then they wait.

It’s not for lack of effort. When every chat is handled by hand, replies slow down, follow-ups slip and leads go quiet.

  • Replies come too late

    • Leads message you, but replies go out hours later.
    • Instagram DMs pile up and go unanswered.
    • Customers keep asking the same questions.
  • Follow-ups slip through

    • Follow-ups depend on memory, or happen at random.
    • Interested leads go quiet before anyone checks in.
    • Growth is capped by how fast your team can type.
  • Leads are scattered

    • Lead details live in Excel sheets and personal phones.
    • You pay for ads but can’t see which ones bring sales.
    • No single view of where each lead stands.

Old way vs new way

Old way

Manual method

  • Replying to every chat one by one
  • Missed or delayed responses
  • Leads scattered across Excel sheets
  • Sales limited by team availability
New way

With ChatLaunch

  • Instant replies, 24×7
  • Follow-ups that run automatically
  • One WhatsApp CRM for every lead
  • Automation that keeps working after hours

Same leads. Same budget. Completely different results.

Solutions

One system for every chat, from first reply to final sale

Chatbots, bookings, campaigns, a sales CRM and order updates on WhatsApp and Instagram. We set it all up, so your team can get on with selling.

Explore a solution. Hover to preview.Tap a solution to explore it.

Reply & qualify

Reply in seconds and qualify every lead, even after hours

A chatbot on WhatsApp and Instagram answers common questions straight away, asks your qualifying questions and sends hot prospects to the right salesperson.

  • Answers FAQs on WhatsApp and Instagram
  • Asks about budget, timeline or need with tap-to-reply buttons
  • Tags hot leads and assigns them to your team

Book appointments & site visits

Turn enquiries into booked visits, right inside WhatsApp

Leads pick a slot for a call, consultation or site visit without leaving the chat. They get an instant confirmation, then a reminder before the visit to help reduce no-shows.

  • Tap-to-pick time slots
  • Instant booking confirmations
  • Automatic reminders before the visit

Campaigns & drip follow-ups

Follow up with every lead, without chasing anyone yourself

Send approved WhatsApp broadcast campaigns for offers, updates and reminders. Drip sequences keep warming new leads over days or weeks until they are ready to buy.

  • Template-based bulk campaigns, sent by tag
  • Schedule sends in advance
  • Drip sequences that run on their own

Drip sequences are part of the Scale Up plan.

Track every lead

See every lead, its stage and its owner in one place

A WhatsApp-first sales CRM tracks each lead from first message to final sale, with tags, stages, owners and notes. No more spreadsheets, and no leads lost in old chats.

  • Pipeline stages that match how you sell
  • Tags, owners and notes on every lead
  • Lead data synced to Google Sheets

Automate orders & workflows

Send order updates and review requests automatically

Trigger messages, tasks and follow-ups from what customers do. Order confirmations, payment reminders, delivery updates and review requests go out on their own.

  • Triggers based on customer actions
  • Order, payment and delivery messages
  • Automatic Google review requests

Google Reviews automation is part of the Scale Up plan.

How it works

We set it up for you. You start closing.

No tech team needed. We handle setup, configuration and implementation, then stay with you after launch.

  1. Step 1: Understand your sales flow

    On a demo call, we map how leads reach you, what they ask and how your team follows up.

  2. Step 2: Connect & build

    We set up the WhatsApp Business API with Meta, connect Instagram, and build your chatbot flows, campaigns and CRM stages.

  3. Step 3: Go live & improve

    We launch and monitor your flows, support you in a priority WhatsApp group and keep improving as you grow.

Implementation & execution includedZero setup fees

Book a Free Demo (opens in a new tab)

Channels

WhatsApp at the core. Conversations everywhere.

Enquiries from Instagram, your ads and your website land in one WhatsApp-first inbox, where chatbots reply, leads are tracked and follow-ups go out on time.

Where leads come from

  • Instagram DMsAnswered automatically
  • Click-to-WhatsApp & Instagram adsAd leads flow into your chats
  • Website WhatsApp widgetVisitors message you from your site

One WhatsApp-first inbox

ChatLaunch inboxEvery chat, lead and follow-up in one place

Official WhatsApp Business API

What happens next

  • Chatbot repliesAnswers and qualifies
  • Sales CRMStages, tags and owners
  • Follow-upsReminders and drips
  • Google Sheets syncLeads synced to a sheet

Built on the official WhatsApp Business API. We set up your WhatsApp number with Meta and connect your Instagram account for you.

Use cases

If your customers message before they buy, this is built for you.

Here’s how a typical flow looks in seven kinds of business. We shape yours around the way you already sell.

Example flows. Sample scenarios to show what’s possible, not customer case studies.

Example flow

Real Estate & Channel Partners

  1. 01 · TriggerEnquiry
  2. 02 · ActionBudget & location
  3. 03 · ActionSite-visit booking
  4. 04 · ActionReminder

Every property enquiry gets a reply, and serious buyers land on your site-visit calendar.

Example flow

Clinics, Hospitals & Wellness Brands

  1. 01 · TriggerAppointment request
  2. 02 · ActionSlot booking
  3. 03 · ActionReminder
  4. 04 · ActionFeedback request

Patients book on WhatsApp and get reminded, so your front desk spends less time on the phone.

Example flow

Coaches, Consultants & Trainers

  1. 01 · TriggerAd lead
  2. 02 · ActionQualify
  3. 03 · ActionDiscovery-call booking
  4. 04 · ActionDrip nurture

Ad leads are qualified before your call, and the rest are followed up without you chasing.

Example flow

E-commerce & D2C Brands

  1. 01 · TriggerProduct question
  2. 02 · ActionOrder confirmation
  3. 03 · ActionDelivery updates
  4. 04 · ActionReview request

Shoppers get answers before they buy and updates after, without your team typing each one.

Example flow

Manufacturers & B2B Traders

  1. 01 · TriggerEnquiry
  2. 02 · ActionCatalogue
  3. 03 · ActionQuote request
  4. 04 · ActionFollow-up

Buyers get your catalogue straight away, and quote requests reach the right person.

Example flow

Service Businesses & Agencies

  1. 01 · TriggerEnquiry
  2. 02 · ActionQualify
  3. 03 · ActionCall booking
  4. 04 · ActionFollow-up

Enquiries are sorted and booked into calls, with follow-ups that run on their own.

Example flow

Education & Training Institutes

  1. 01 · TriggerCourse enquiry
  2. 02 · ActionBrochure
  3. 03 · ActionCounselling call
  4. 04 · ActionAdmission reminders

Course enquiries get the brochure at once, and students are reminded right through to admission.

And many more:See if it works for you (Chat with us on WhatsApp, opens in a new tab)

Integrations

Connected to the essentials

Every plan starts with the official WhatsApp Business API, set up for you. Here’s what’s included in the plans today.

  • WhatsApp Business API

    Official API, set up with Meta

    Both plans

  • Instagram

    Automated replies to your DMs

  • Google Sheets

    Sync data with Google Sheets automatically

    Both plans

  • Google Reviews automation

    Auto-collect and manage reviews

    Scale Up plan

  • Website WhatsApp widget

    Add WhatsApp chat to your website

    Both plans

  • App integrations for CRMs, payment gateways and more

    Scale Up plan

Using another tool? Ask us on a demo call (opens in a new tab)

Pricing

Simple pricing that makes sense

Zero setup fees. Implementation included.

Billing period

Save up to 18% with 12-month billing

Start Up

Perfect for small teams starting automation

₹1,999per month

Billed for 12 monthsSave 17% compared with 6-month billing

₹2,399per month

Billed for 6 months

Includes:

  • WhatsApp API setup with Meta
  • 2 basic chatbot flowsAutomated responses to common questions
  • Broadcast campaigns (bulk messages)Send messages to multiple contacts at once
  • 2 user access
  • Google Sheet integrationSync data with Google Sheets automatically
  • Website WhatsApp widget setupAdd WhatsApp chat to your website
  • WhatsApp priority group support
  • Implementation & execution included

Recommended

Scale Up

Built for growing teams & higher lead volume

₹2,299per month

Billed for 12 monthsSave 18% compared with 6-month billing

₹2,799per month

Billed for 6 months

Everything in Start Up, plus:

  • Drip sequences for lead nurturingSmart follow-ups without manual work – automatically warm up leads over time
  • 3 user access
  • Setup of 2 bulk campaigns
  • App integrationsConnect with CRMs, payment gateways, and more
  • Google Sheets + Google Reviews automationAuto-collect and manage reviews

Not sure which plan? Book a free demo (opens in a new tab)

  • Official WhatsApp Business API
  • Implementation included
  • Priority WhatsApp support

FAQ

Everything you’re probably wondering

Is this the official WhatsApp API? Is it safe?

Yes, it’s official. ChatLaunch is built on the WhatsApp Business API from Meta. We set your number up with Meta and build your chatbots and campaigns to follow WhatsApp’s policies.

Is it just a chatbot?

No. Chatbots are one part of it. You also get a sales CRM to track your leads, automations and workflows, drip sequences for follow-ups, and bulk campaigns, all working together from first message to closed deal.

Do I need technical knowledge?

No. We handle setup, configuration, implementation and execution for you. Your team just uses the system day to day, with no coding.

How long does setup take?

It depends on how many flows and integrations you need. We’ll go through your sales process on your demo call and give you a timeline before you start.

Will it work for my industry?

If your customers message you on WhatsApp or Instagram before they buy, it’s likely a good fit. The example flows above cover real estate, clinics, coaches, e-commerce, B2B, services and education. Not sure? Book a demo and we’ll tell you honestly.

Will this replace my sales team?

No. It supports your team. Automation takes care of first replies, qualifying questions and follow-ups, so your people can spend their time on the leads who are ready to talk.

Can I send bulk WhatsApp messages?

Yes, as campaigns built on Meta-approved message templates, for offers, updates, reminders and re-engagement. WhatsApp’s policies require contacts to have opted in, and we help you set campaigns up the right way.

How do I get started?

Book a free demo on WhatsApp. We’ll show you live automations, learn how you sell today, and recommend the plan that fits.

Still have questions?

Send us a message and we’ll help you work out what fits your business.

Chat with us on WhatsApp (opens in a new tab)

Free demo

Stop losing leads you already paid for.

See live automations for your business in a free demo, right on WhatsApp.

Zero setup feesImplementation included